FAQ's

Frequently Asked Questions (FAQ's)

1. I am interested in distributing BVO products. How should I proceed?

How do I open an account?

Please complete our Open a Trade Account form and a BVO representative will contact you within one business day to complete your request.

New accounts will need to submit the following:

  1. Open a Trade Account Form
  2. ABN

 
2. Is a minimum order required to open an account?

No; there is not an opening order or re-order minimum.


3. How can I obtain a price list?

BVO does not publish price lists. Please complete our Open a Trade  Account form and a BVO sales representative will contact you with pricing information. We assure you that our pricing is very competitive.

5. Consumer - New

Do you sell directly to customers?

BVO does not sell directly to consumers. To purchase BVO products we encourage you to visit the any of the listed retailer here. Alternatively, you can contact Customer Service at (02) 9681 9106 to help locate a BVO dealer near you.



6. I have a problem with a BVO product I purchased. How do I resolve it?

Please contact the store where you purchased the item and they will assist you as necessary.

Ruby

Eco Breeze

Cloud - Machine Washable

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Grace

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Tender Shaggy - Restocking Soon

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